In today’s dynamic restaurant landscape, embracing off-premise orders and online ordering has become more critical than ever. However, along with the convenience and growth opportunities these channels offer, they also bring a few undesirable challenges: scams and fraud. As a restaurant owner or operator, it’s essential to be vigilant and proactive in safeguarding your business […]
The holiday season can prove highly profitable for restaurant owners. To ensure your restaurant thrives during this festive time, one key ingredient to consider is implementing a gift card program, specifically e-gift cards. Why Gift Cards? Gift cards offer a multitude of benefits that can significantly impact your holiday season: Immediate revenue boost When customers […]
Toast Inc., renowned for its cloud-based restaurant software, stirred the pot recently by introducing a 99-cent online order fee for transactions exceeding $10. The move sparked outrage among restaurants and customers alike, eventually leading to the fee’s swift repeal. Toast Inc. opted to bill customers directly, bypassing the conventional model of charging restaurants. This unanticipated […]
In a world where credit card fees often translate into higher prices for consumers, the Credit Card Competition Act of 2023 is poised to make significant changes. Here’s a breakdown of what this act entails and how it affects businesses and consumers: How the Credit Card Competition Act of 2023 works This legislation mandates that […]
In the realm of business, navigating through seasonal fluctuations is a challenge many merchants face. The good news? Your POS system can actually be your secret weapon to minimize the impact of slower seasons on your annual earnings. Elevate Off-Peak Sales Experiences Through Technology Modern POS systems are revolutionizing customer experiences, extending beyond mere transactions. […]
In the dynamic world of the food service industry, Artificial Intelligence (AI) is at the helm of a revolutionary transformation, fundamentally reshaping restaurant operations and customer experiences. This powerful technological shift is highlighted by the emergence of voice ordering, an innovative breakthrough that is redefining the way diners interact with food establishments. Efficiency is Being […]
QR code technology has become increasingly popular in recent years and has proven to be a valuable tool for restaurants. QR codes are two-dimensional barcodes that a smartphone camera can scan, and they can be used to provide a wide range of benefits to both restaurants and customers. Reduce Labor & Improve Efficiency One of […]
In today’s fast-paced, technology-driven world, staying ahead of the curve is crucial for those in the restaurant business. According to the 2023 Restaurant Technology Outlook report from Nation’s Restaurant News, 92% of restaurant operators are likely to increase spending on new technology in the next 12 months. Upgrading your restaurant technology infrastructure is no longer […]
When it comes to payment processing, striking the right balance between minimizing fees and providing a positive customer experience should be a top priority. However, credit card brands have begun tightening their belts when it comes to surcharging violations, which means businesses could be facing more on-site audits and non-compliance fines than ever before. So, […]
Merchant services and point-of-sale (POS) systems are a dynamic duo when it comes to managing payments in your restaurant. Although these terms are often used interchangeably, they represent very distinct aspects of managing transactions and business operations, and it’s important to know the difference.
