Managed Services

Managed Services can include Monitoring Alerts and secure Remote Access connections, Antivirus and Antispyware protection, Firewall content filtering and intrusion protection, and much more!

These tools will help you increase your revenue, lower your costs, increase your productivity, and tighten your controls, all which lead to improving your profits, while saving your time and helping keep your business secure.
  • LiveProtect: Our SonicWall LiveProtect service provides Content Filtering, Intrusion Protection and Firewall Antivirus, to maximize your security and meet PCI requirements.
  • LiveAntiVirus: Our AntiVirus & AntiSpyware service provides continual updates to protect the desktop level of your POS Server, as well as any PC and PC Workstations on your network.
  • LiveAlert & Connect: Our POS Server monitoring and access service is a Trustwave Certified solution that reduces your costs and avoids service interruptions. Your POS Server is monitored to proactively alert us before your business operation is disrupted, while instant remote connection allow us to repair your problems remotely, all without compromising PCI Security requirements.
  • Disaster Recovery Protection: Our onsite protection can avoid costly business downtime and disruption when your POS Server malfunctions, reducing recovery to minutes-instead of many, many hours, or even days. The solution also includes Disk Defragmentation that runs automatically overnight to repair hard disk fragmentation.
  • LiveBackup: Our offsite facility backup service provides the added option of insuring recovery from disasters that onsite backup cannot protect.
  • LiveManager Connection: An option for your home, office, or anywhere PC, using a designated email address to securely access and connect to your LiveAlert & Connect sites.
  • Software Enhancement License to keep up with the most current version of software as they are released


Browse Our Document Library

SONICWALL COMPLETE PROTECTION KIT--ALL SITES

A COMPLETE PROTECTION KIT added to your Server, to provide security and protection to you and your customer's data, while helping you meet some of your many PCI requirements.
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LIVE PROTECT SERVICES--FOR YOUR SONICWALL

Avoid business disruptions, increase security, and protect your customer's data. Our SonicWALL includes LiveProtect, updates for Content Filtering, Intrusion Protection and firewall Antivirus, to maximize security
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LIVE ALERT&CONNECT MONITOR & ACCESS SERVICE

LiveAlert&Connect service from your POS Server sends ALERT notices to avoid business interruptions, then provides instant ACCESS without compromising PCI Security requirements, to solve problems quickly and remotely.
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LIVE ALERT&CONNECT IS SECURE & PCI COMPLIANT

LiveAlert&Connect provides SECURE REMOTE ACCESS on your POS Server without compromising PCI Security requirements...
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LIVE MANAGER USER GUIDE TO CONNECT TO STORE

A simple guide to securely connecting to your store's data using LiveManager Connection
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LIVE MANAGER CONNECTION--SECURE ACCESS TO POS

Securely connect to your POS Server at your store from any PC, with LiveManager Connection
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LIVE BACKUP--MICROS RES PROTECTION OFF-SITE

Our offsite facility backup service provides the added option of insuring recovery from disasters that onsite backup cannot protect.
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DISASTER RECOVERY PROTECTION (DCRS EXCLUSIVE)

Avoid costly business downtime and disruption when your POS Server malfunctions. Our Disaster Recovery Protection can reduce it to minutes--instead of many, many hours, or even days. Can your business afford not to?
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SOFTWARE ENHANCEMENT LICENSE (SEL) UPGRADES

Software Enhancement License (SEL) is the annual subscription to obtain a NO COST COPY of the most recent software version from the Software Manufacturer, to enable a site to upgrade. FIND OUT WHY an SEL is necessary to you...
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...thank you for the smooth, professional and long overdue install of the Micros e7...your Service Techs are great...thanks again for bringing us into the 21st century...Frank Kane Owner Citizen Kane's Steak House
Industries we support   Table Service Quick Service Large Enterprise Specialty Retail