Management Team

Steve Kramer - President

Steve Kramer

President

Steve started with DCRS in 1980. Steve began his career with Firestone Corp. where he spent 10 years in retail management. In 1980 Steve moved back to St. Louis where he joined his father, Vern and brother Mike and the rest of the DCRS team. Steve’s role in the early days ranged from sales to installations. In 1985 Steve made the decision to switch POS vendors and bring in the Micros line of products, which became instrumental in the company's growth through the years. In 1991 Steve and Mike purchased the business from Vern and Steve became Vice President of the company, overseeing the sales department as well as the daily operations. Today Steve still oversees the day to day aspects of the company.

Matt Kramer - Vice President

Matt Kramer

Vice President

Matt started with DCRS in 2001. After graduating from the University of Missouri – Columbia with a degree in Personal Finance, Matt started his career with AXA advisors as a financial planner. 2 years later Matt and Steve decided to give it a go with Matt joining the DCRS team. For Matt's first 4 years his focus was solely on hospitality sales, adding retail in 2005. In April of 2009, Matt purchased the DCRS shares held by Mike Kramer and is now partners with Steve as well as the 3rd generation of the Kramer family to carry on the business. Matt currently oversees the Sales Department at DCRS.

Guy Unverferth - Controller

Guy Unverferth

Controller

Guy began his career with DCRS in 2001. After graduating from the University of Missouri – Columbia with a degree in Hospitality Management, Guy started his life in Accounting in the Corporate Hotel Business with the likes of Hilton and Best Western. After 7 years in the Hotel business, Guy moved on to work for Disney Radio here in St. Louis as their business manager for 3 years. Today, Guy manages all business operations at DCRS. His team of 3 handles all of our Adminstrative and Accounting needs.

Gary Gebken - Parts and Logistics Manager

Gary Gebken

Parts and Logistics Manager

Gary began his career with DCRS in 1987 but it all started in the Air Force in the late 1970's where Gary spent 7 years as a Electronics Technician. After leaving the Air Force Gary went to work as a field Engineer for the next 8 years, starting with Sperry Univac and then moving on to National Semiconductor/Datachecker. Most of Gary's years at DCRS have been spent as our Logistics Manager, his duties include, managing all inventory, staging all POS systems to all the day to day aspects of managing our building.

Gary's certifications include:

  • Instrumentation & Process Control Technology Certificate, Ranken Technical College
  • IBM Warranty Certified, Systems & Printers
  • Network Management & Advanced System Administration, UMSL
  • UNIX
  • A+ Certified Professional
Dan Krise - Support Department Manager

Dan Krise

Support Department Manager

Dan began his career with DCRS in 1999. Dan's life in the Point of Sale business started after he completed his degree in Electronics Engineering Technology at ITT Technical Institute. He spent 10 years with the May company working as a POS Field Engineer prior to coming to DCRS. Dan's role as Manager of the SUPPORT DEPARTMENT began in 2005, and today he oversees a staff that provides Software Support, Help Desk Services, Managed Services, Onsite Technical Services, and OnCall Services.

Dan's certifications include:

  • A+ Certified Professional
  • Network + Certified Professional
  • TCP/IP, Network Essentials, and Windows Certificates, MindLeaders
  • Intermediate & Advanced UNIX Certificates, UMSL
Mathew Schultz - Project Manager

Mathew Schultz

Project Manager

Mathew began his DCRS career in 1999 as an Installation & Support Specialist. Mat had previously spent 10 years in Retail and Retail Management with Wal-Mart and another area discount chain, and several years in Restaurant Management for a Fast Casual chain. He became interested in technology, so he attended Vatterott College and attained a degree in Network Technology. As an Installer, Mat's involvement elevated to many of our largest and most complex installations, so today he now manages the IMPLEMENTATION DEPARTMENT, to insure our Customer Satisfaction goals are met at the time of your initial installation, as well as your on-going or future projects.

Jay Jordan - System Manager

Jay Jordan

System Manager

Jay began his career with DCRS in 1996. Jay's technical background started with 5 years in the Navy as a Radioman for Submarines. After the Navy, Jay joined the Micros Dealer in Longview Texas to work out of their Monroe, LA office. Jay spent 11 years as a Service Technician and Service Manager, and later moved into the role of corporate service manager and controller in the Longview office. Since joining DCRS, having served in Project Management for several years, Jay is now our System Manager, overseeing our internal company systems, administering SonicWall, Antivirus and other Managed Services for the Support Department, while providing PCI PA-DSS assistance to customers.

Jay's certifications include:

  • A+ Certified Professional
  • Certified SonicWall Security Administrator (CSSA)
  • Virtual Private Networking Certificate, SonicWall
  • Windows Administration Certificates, Brainbench
  • Network Management Certificate, UMSL
  • Intermediate & Advanced TCP/IP Certificates, UMSL
  • Intermediate & Advanced UNIX Certificates, UMSL
  • Networking Essentials Certificate, Microsoft
Shaun Guttmann - Support Department Assistant Manager

Shaun Guttmann

Support Department Assistant Manager

Shaun began his career at DCRS in 2010 as a Support Technician. Shaun's educational background started with 2 year focus on electronics, followed by a 7 year period as Installation Technician and Field Installer for companies in the communications and retail terminal support. When Shaun joined DCRS as a Support Technician, he earned MICROS and Unify Certifications in record time, then elevated his skills by obtaining multiple certifications in a variety of other important areas. Shaun now serves as Assistant to the manager of our SUPPORT DEPARTMENT, focusing not only the department’s Customer Service goals, but also the training and mentoring of other Support Technicians.

Shaun’s certifications include:

  • A+ Certified Professional
  • Network+ Certified Professional
  • Certified SonicWall Security Administrator (CSSA)
  • Microsoft Windows 7 Configuration
  • Microsoft Windows Server 2008 Network
  • Microsoft Windows 8.1 Configuration
  • Microsoft Window OEM Installation

...Micros 3700...from the sales process to the final sign off...through continuing support...completely satisfied...streamlined our operations...I have made the right decision partnering with DCRS...Anthony Scotti Owner Scotti's
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