Whether one store or large enterprise operation, your POS solution can include:
- POS Software and Hardware, including Back Office
- Consulting, Installation and Training services
- Onsite, Carry-in or Depot Hardware Repair
- Software Support, Upgrades, Help Desk, and Managed Services.
- Managed Services can include Monitoring Alerts and secure Remote Access connections, Antivirus and Antispyware protection, Firewall content filtering and intrusion protection, web-based Reporting, web-based Gift Cards, and more.
- These tools will help you increase your revenue, lower your costs, increase your productivity, and tighten your controls, all which lead to improving your profits, while saving your time.
- You can get sophisticated functionality tailored to your needs, at an affordable price that is easy-to-use.
Compare our deliverables, our level of Planning, Information and Documentation, our Standards adherence, and our Support and Security against any alternative vendor you are considering.
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Browse Our Document Library
CUSTOMER INFORMATION--IMPORTANT PLANNING INFO Site Prep, Security, Warranty, Support Plans, Training, Supplies, Freight/Delivery, Documentation, Hardware Placement & Care, Implementation Schedule, Cabling, AntiVirus and AntiSpyware, Internet Security, PCI Data Security Download PDF |
CUSTOMER SUPPORT USER'S GUIDE-FROM DCRS Support Information for our Customers: Plan Choices, What's included, LiveHelp Procedures, Scope of LiveHelp & Managed Services
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PREFERRED ELECTRICAL POWER SPECIFICATIONS AC Electrical Power Requirements for POS & Computer systems Download PDF |
| ALTERNATIVE ELECTRICAL POWER SPECIFICATIONS Relaxed (Power Conditioned) AC Power specification, when Preferred AC Power is cost prohibitive
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CUSTOMER-SUPPLIED COMPONENTS (WHEN REQUIRED) To satisfy the occasional request to use Customer-Supplied components with our software and DCRS-supplied hardware, and address the possible compatibility issues of using these components Download PDF |
DEPOT SUPPORT PLAN (FOR IT-STAFFED ACCOUNTS) A cost effective alternative to Onsite hardware service plans, for accounts with an IT staff Download PDF |
| SALES TAX CHANGE: ANOTHER VALUE ADDED SERVICE Customers can secure SALES TAX CHANGE PROGRAMMING information, or have the change performed by us, by completing our Tax Change Agreement, another DCRS Value Added Service! Download PDF |
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