4 restaurant customer trends to look out for in 2023

restaurant management

As a restaurant owner, it’s important to stay on top of customer trends to ensure your business is able to satisfy the needs and expectations of diners. With 2023 just beginning, now is the time to start thinking about what key trends will be impacting restaurants.

To help you plan for future success and adapt quickly as new foodservice solutions come into play, here are 4 restaurant customer trends that you should keep an eye out for this year!

Customers want to dine in versus takeout

With the boom in takeout during the pandemic, restaurants became more creative with takeout options and contactless delivery services. Now customers want the experience of dining at a restaurant, the opportunity to socialize and relax with friends and family in a safe environment while enjoying a meal.

Customers want sustainable to-go packaging

Consumers are becoming increasingly conscious of their everyday habits’ effects on the environment. With this rising awareness, single-use Styrofoam takeout containers and other environmentally harmful items are going out of style in favor of more sustainable alternatives like recyclable plastic containers, paper coffee cups with lids made from plant-based PLA plastic, and compostable dishes made from renewable resources such as bamboo.

Streamlined menus

The menu is one of the best ways to market your restaurant, and while some restaurants are expanding their menus, customers want to see streamlined menus in 2023. Streamlined menus also allow restaurants to focus on high-quality ingredients and reduce waste. Customers also want the ability to see your menu online before they decide to dine in.

Willing to spend more on high-quality offerings when dining in

Dining out has become much more than grabbing a bite to eat somewhere convenient; it is an opportunity for people to experience something new and enjoy time with friends or family. Fortunately, diners increasingly recognize that high-quality offerings create the best culinary experiences and are willing to pay more when dining in. This demonstrates their commitment to supporting the restaurant they love and encourages restaurateurs to experiment with innovative dishes or use higher-quality ingredients.

Take control of your restaurant with help from DCRS

Do you want to take your restaurant business to the next level? DCRS is here to help. Our POS management systems, like SpotOn Reserve, can revolutionize the way you do business. You will have access to extensive reporting, insightful analytics, and powerful POS tools that will make running your business much easier.

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