It is inevitable that you will experience chargebacks at your restaurant at some point or another, which occur when a customer disputes a transaction on their account and the charge made at your restaurant is reversed and returned to the cardholder. Chargebacks occur for a number of reasons, including when there has been card fraud […]
Feedback is a precious resource for restaurants. Not only does it allow you to know where you can improve and what you’re doing right, but it opens a channel for you to communicate directly with your guests. And while seeing 5-star reviews continue to flow in is the dream, it is inevitable that your restaurant […]
Technology is now such an integral part of our lives that to not have it in our place of work would significantly reduce efficiency and output, especially in a restaurant kitchen. In this environment, your kitchen’s efficiency can make or break your restaurant. Integrating your kitchen with the latest technology like Toast or MobileBytes cloud-based […]
Does your restaurant have once-regular customers you haven’t seen in a while? Then it is probably time to start focusing efforts on getting them back. A simple, yet effective method to entice customers back is by using your restaurant loyalty program to offer special deals and incentives.
At your restaurant, you are always looking for the best ways to improve your customers’ experience while making your restaurant as efficient and cost-effective as possible. Integrating mobile POS technology such as pay-at-the-table into your restaurant is an excellent strategy that provides both you and your guests numerous benefits.
Whether your restaurant is just starting out or a local icon, reviews and customer feedback are essential in helping your restaurant improve its services and offerings. If you find customer feedback lacking, there are a number of ways you can encourage guests to let you know how you are doing.
If you find potential guests turning away due to a long wait, you could be having a problem with your table turnover rate. While you want your guests to enjoy themselves at your restaurant and get the best dining experience possible, increasing your restaurant’s table turnover will help prevent a myriad of restaurant issues like: […]
Not every customer has the time to sit down at your restaurant for a meal. Perhaps they need to get back to the office or simply want to enjoy your food in the comfort of their own home. Offering a takeout service at your restaurant is an excellent way to attract more customers, as takeout […]
Being able to effectively manage your finances and stay on budget is critical to running a successful restaurant. When looking for creative ways to save money and keep your business running, taking advantage of technology can go a long way in helping you achieve your goals. One easy method to improve the efficiency of your […]
When a customer comes into your place of business, they expect their transactions and data to be safe and secure whenever they swipe their card. PCI DSS (Payment Card Industry Data Security Standard) compliance is a set of security standards applies to any and all businesses that accept credit cards. This is overseen by the […]