Does your restaurant have once-regular customers you haven’t seen in a while? Then it is probably time to start focusing efforts on getting them back. A simple, yet effective method to entice customers back is by using your restaurant loyalty program to offer special deals and incentives.
Whether your restaurant is just starting out or a local icon, reviews and customer feedback are essential in helping your restaurant improve its services and offerings. If you find customer feedback lacking, there are a number of ways you can encourage guests to let you know how you are doing.
It is a long-standing truth in the business world that retaining a customer is far less expensive than acquiring new customers – and this is especially true in the restaurant industry. Alongside advertising designed to draw in new business, every restaurant needs to focus effort on getting patrons to continue coming back in the future. […]