Category Archives: Industry News

How To Prevent Theft At Your Business

Preventing theft at your business is a critical step in maintaining your cash flow and the security of you and your customer’s personal information. Whether you manage a restaurant or retail shop, video security is essential for running your business effectively and preventing or catching employee or customer theft. Video Surveillance Deters Theft Installing video […]

Understanding & Calculating Restaurant Food Costs

Whether you are opening a new restaurant or revamping your current menu, crafting unique dishes and pricing your meals correctly is an essential part of attracting customers and maintaining your restaurant’s overall profitability — miscalculating food costs can create serious problems. However, there is more that goes into this process than you may realize, and […]

Selecting The Best POS System For Your Restaurant

With everything that goes into running a restaurant, selecting a POS system may be the last thing on your mind. However, choosing the right POS system is essential to keeping your operation organized and improving customer service. Here’s what you need to consider when choosing a POS system for your restaurant to keep things running […]

Restaurant Marketing: Targeting Millennials Vs. Boomers

marketing

You would think that marketing your restaurant would be easy. After all, everyone loves to eat right? It’s not necessarily that simple. Millennials and Baby Boomers represent the largest living generations, so it is essential that your restaurant know how to cater to each demographic. Both of these generations share a love of excellent food […]

To Be A Tipping Restaurant Or No-Tipping Restaurant? There’s Not An Easy Answer

The practice of tipping in a restaurant is ingrained in the American consciousness, and with good reason: We’ve been tipping since the late 1800s. Despite the rocky start (it was initially frowned upon), tipping became the norm in America. Now, more restaurants are moving away from tipping in an effort to streamline their business and […]

How To Build An Effective Restaurant Customer Loyalty Program

customer loyalty

It is a long-standing truth in the business world that retaining a customer is far less expensive than acquiring new customers – and this is especially true in the restaurant industry. Alongside advertising designed to draw in new business, every restaurant needs to focus effort on getting patrons to continue coming back in the future. […]

Did you know? Grubhub Integration Announcement

DID YOU KNOW?… Toast and Oracle Hospitality (Micros) Systems now have an integrated solution with an online ordering platform through Grubhub. Establishments using this system will have the ability to manage all orders, both in-house and takeout, from one device. Grubhub is the market leader in Food Takeout and Restaurant Delivery!   (Click picture for link)   […]

Credit Card Processing: How it All Works

This is an article published over 5 years ago, but still very relevant today on how credit card processing actually works for you…the merchant. If you have questions about the ever-changing landscape of the credit card industry, please CONTACT US to meet with one of our consultants. Credit Card Processing: How It All Works APRIL […]

How to Explain PCI Compliance

Below is great explanation of PCI Compliance from our friends at Merchant Link. Though PCI is not a law, it should be considered as cost of doing business in this day and age with the amount of credit card fraud and breaches that occur on a daily basis. DCRS Solutions provides Managed Service Subscriptions as […]

Introducing Oracle Hospitality

Micros is now Oracle Hospitality! Oracle is helping the hospitality sector accelerate its move to the digital economy Oracle has launched Oracle Hospitality, a new global business unit dedicated to helping the hospitality sector accelerate its move to the digital economy. Centered on the technology and expertise of MICROS Systems, a company with more than […]