It’s no secret that the restaurant industry is changing — fast! Many restaurants are facing an “evolve or die” reality that requires adapting their operations to better accommodate today’s customers with support from the latest trends in hospitality technology. And while “investing in technology” may sound like an expensive proposition, there are often fairly simple […]
When dining out, customers don’t just want great food – they want an experience that leaves them feeling cared for and welcomed. Both you and your employees are responsible for ensuring excellent customer service, because when your customer service is lacking, diners will not stick around for long, damaging your reputation and margins.