Tag Archives: customer service

Thinking of Finding a New Restaurant Technology Partner? Think Local!

“You can’t buy happiness, but you can buy local and that’s kind of the same thing.” We all know it’s important to support local businesses — whether it’s a neighborhood coffee shop, used bookshop or trendy boutique, choosing to support local businesses is an investment in your community that can have positive returns for everyone. […]

Surviving a Shifting Landscape: Three Hospitality Tech Trends That Successful Restaurants Implemented Yesterday

Tech Trends: Curbside

It’s no secret that the restaurant industry is changing — fast! Many restaurants are facing an “evolve or die” reality that requires adapting their operations to better accommodate today’s customers with support from the latest trends in hospitality technology. And while “investing in technology” may sound like an expensive proposition, there are often fairly simple […]

5 Tips To Improve Your Restaurant’s Customer Service

When dining out, customers don’t just want great food – they want an experience that leaves them feeling cared for and welcomed. Both you and your employees are responsible for ensuring excellent customer service, because when your customer service is lacking, diners will not stick around for long, damaging your reputation and margins.