It’s no secret that labor costs are on the rise. Many restaurant owners are offering higher wages to attract and retain the good employees that their customers demand. Yet in an industry where profit margins were already notoriously tight, rising costs for anything can cause complications with the overall budget. So what’s a restaurateur to […]
Tag Archives: Restaurant Management
Perhaps you remember the first time you used a self-checkout lane at the supermarket, sometime during the early 2000s. It likely felt foreign, and maybe even somehow wrong? And yet, in 2021, nearly 60% of American consumers said they’d head to a self-checkout lane instead of a cashier when given the choice.
Not-so-breaking news! Online ordering for restaurants is having a moment. In fact, online orders now represent more than a third of all restaurant orders (compared to just 10% pre-pandemic). Online ordering, either for carryout or delivery, has grown 300% faster than dine-in traffic since 2014, and that number is only expected to rise.
It’s no secret that restaurants and bars run on pretty tight margins. For small businesses, credit card processing fees can quickly become a major expense. That’s why, in an attempt to offset those fees, many establishments have started offering cash discounts to their customers in an effort to encourage payment via cash or check.
Have you considered going cashless at your restaurant? You’re not alone. Spurred by the enthusiastic embrace of contactless dining during the COVID-19 pandemic, more and more restaurants are offering an “end-to-end cashless experience” that relies on credit cards, digital gift cards and mobile payment options (ie. QR codes and Apple Pay) that can all be […]
Shopping for a new POS system for your bar or restaurant? The right POS system will help you streamline operations, respond to changing guest preferences, gather valuable customer data and keep your restaurant running smoothly so you can focus on cooking up a great dining experience. Here are three must-have features you should be looking […]
As customers return to their favorite bars and restaurants, restaurant owners are feeling the strains on the food supply chain through rising costs and widespread shortages. The COVID-19 pandemic has disrupted global supply chains at an unprecedented level, and with no end in sight — at least for the short term — restaurants must adapt […]
It’s no secret that the restaurant industry is changing — fast! Many restaurants are facing an “evolve or die” reality that requires adapting their operations to better accommodate today’s customers with support from the latest trends in hospitality technology. And while “investing in technology” may sound like an expensive proposition, there are often fairly simple […]
The pandemic made it clear that technology is vital to success — or even mere survival — in the restaurant industry. Oftentimes, the restaurant industry has been slow to adopt technology and other innovative solutions. COVID-19 accelerated digital adoption among consumers and businesses, with some experts estimating that nearly five years of technological progress were […]
Do you deliver? The demand for food delivery has skyrocketed, with off-premise dining now making up as much as 60% of all restaurant sales (National Restaurant Association)! It’s estimated that the U.S. delivery market will grow from $43 billion to $76 billion by 2022. Customers have fully embraced an on-demand economy, and like it or […]